Annual Corporate Complaints Report

Request ID
18021
Date Received
Date Resolved

I came across your report Annual Corporate Complaints Report Complaints 2019 - 20.

1. I was wondering if you have a more up-to-date version of this report or anything similar written after 2021 (post-pandemic)?
These are available on our website. The links to them are as follows;

Special Educational Needs & Disability (SEND) children

Request ID
18023
Date Received
Date Resolved

1. As of 15 March 2024, how many children with special educational needs living in the council area are being educated outside it?
There are 592 living in the borough with an EHCP being educated outside the borough.

Compensation claims - Motorists

Request ID
18024
Date Received
Date Resolved

Please provide me with that information for the following financial years:
a) 2017/18
b) 2018/19
c) 2019/20
d) 2020/21
e) 2021/22
f) 2022/23
g) 2023/24 until 15 March 2024

Vehicles owned by the authority

Request ID
18025
Date Received
Date Resolved

1. All of the vehicles owned by the authority:
Please see attached file

2. How these are powered (petrol, diesel, hybrid, electric or any other way):
Please see attached file

Attacks on traffic wardens.

Request ID
18026
Date Received
Date Resolved

1. Please can you provide me with the number of attacks on traffic wardens for the previous five years;

a) 2019/20:
One officer assaulted; suffered scratches to the face.

Claims management software

Request ID
18027
Date Received
Date Resolved

1. Do you use claims management software to manage your insurance claims?
Yes.

2. If you do not, how do you currently manage your insurance claims?
Not applicable.

Blocked drains on road/highways

Request ID
18029
Date Received
Date Resolved

Regarding blocked drains on road/highways. In this instance drains are: Highway drainage systems designed to manage the rainwater that lands on the road/highway, both to prevent flooding and to protect the road surface.

Procurement Frameworks

Request ID
18034
Date Received
Date Resolved

1. Do you have a dedicated procurement team?
Yes.

2. How many FTE’s are dedicated to procurement?
Nine FTE.

3. Please complete the following for procurement projects undertaken in the last 12 months:

Community venues

Request ID
18033
Date Received
Date Resolved

1. I am requesting a list of "Community Venues" defined as facilities the Council owns that can be hired for community use. This may include Community Centres, Community Halls, Libraries, Town Halls, Pavilions and any other facilities that can be booked for community use.

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