Find the help you need
Help for residents, visitors, and businesses to access services and information
You can access services, pay for things, get the latest news and find information quickly and easily on this website.
Get emergency support
For emergency support out of hours, at the weekend or on a Bank Holiday:
- Report an emergency incident out of hours
- General Council emergency: 0800 212 111
- Call the Social Care Emergencies and Community Mental Health Crisis Team: 01344 351999
- Get emergency council home repairs information on the tenant repairs page
Rubbish and recycling
Contact the Waste Services team
Council Tax
Contact the Council Tax team
- Access your Council Tax Account (account registry required)
- Set up a direct debit
- Pay your council tax online
- Tell us about moving (no account required)
- Visit our Council Tax pages for more options.
- Email the Council Tax team if you need more help.
Roads and maintenance
Contact the Roads team
Parking and permits
Contact the Parking team
Other ways to get in touch
Start a Live Chat
Talk to our Customer Services team using our live chat service. Live Chat is available from 9am to 5pm, Monday to Friday (except for Bank Holidays).
To start a Live Chat click on the purple icon at the bottom right of this and every page. It looks like a speech bubble in a circle.
Submit an online form
Provide as much detail as possible and we’ll respond within 3 working days.
If we can’t help directly, we’ll pass the enquiry to the right team and advise you how long their response is likely to take.
Phone us
Monday to Friday, 9am to 5pm: call 0118 974 6000.
Contact us in person
Visit us in person. We're open weekdays 9am to 5pm, Monday to Friday (except for Bank Holidays):
Wokingham Borough Council
Shute End
Wokingham, Berkshire
RG40 1BN
Parking spaces
Biscoe Way:
- 9 disabled parking bays by the entrance to the building.
- 12 x 30 minute visitor parking spaces. Please display a free vend ticket from the machine.
There is alternative parking at the Carnival Multi-Storey Car Park on Wellington Avenue RG40 2AF. Please allow 10 to 15 minutes to walk from there.
