1. Do you use claims management software to manage your insurance claims?
Yes.

2. If you do not, how do you currently manage your insurance claims?
Not applicable.

3. If you do use claims management software, what is the name of the software system you currently use?
J C Applications Development – LACHS (Local Authority Claims Handling System).

4. When is the contract for your current system up for renewal?
Rolling contract, renewing annually on 29th April.

5. When did you last carry out a formal tender exercise?
We undertake market testing when appropriate and follow our normal procurement rules.

6. What is the total annual cost of the system on an annual basis, over the last 5 years?
Year 1: £5,769
Year 2: £6,909
Year 3: £6,939
Year 4: £7,286
Year 5: £7,286