Prepayment meter energy support

Wokingham Foodbank operates a Fuelbank scheme to provide support residents who are unable to afford energy costs.

Emergency vouchers

Emergency energy support vouchers will be provided to clients which they can redeem at either a PayPoint outlet or at a Post Office counter. Vouchers will be emailed or posted.

The Fuelbank helps residents in an emergency situation and do not have funds to top up their gas/electricity accounts. You must have a pre-payment meter.

Get support

The Fuelbank accept referrals from more than 80 different organisations, including Wokingham Borough Council, schools, charities and Citizens Advice. If you are unsure who to contact, call Citizens Advice Wokingham on 0808 278 2958.

You will need to provide evidence. This will include client ID, a photo of the pre-payment meter showing funds available and a current bank statement. Applications may not be considered if there is high discretionary spending.

Single people or couples will receive £28 per top up and families will receive £49 per top up, based on recommendations from Ofgem.