Help with energy debt

If you’re in debt to your energy supplier, you might be able to get a grant to help pay it off. Open to customers of all suppliers:

• British Gas Energy Trust, individuals and families fund – get up to £1,500 depending on your situation – apply via the British Gas Energy Trust website

Open to customers of the named supplier:

• British Gas Energy Trust Energy Support Fund – apply via the British Gas Energy Trust website
• EDF Energy Customer Support Fund – apply on the 'Let's Talk' web form or by call 0800 269 450 
• E.on Next Energy Fund – apply on the 'Let's Talk' web form 
• Octopus Energy Octo Assist Fund – apply on the Octopus web form (you must be logged into your account)
• Ovo Energy Hardship Scheme – call 0330 303 5063 or use the live chat 
• Scottish Power Hardship Fund – apply via the Scottish Power's web form
• Shell Energy Support Fund - call Shell on 0330 094 5800
• Utility Warehouse Customer Support Scheme (in partnership with Citizens Advice) - call Utility Warehouse on 0333 777 0777

If your supplier isn’t listed it’s a good idea to contact them directly to see what extra support they can give you.