Last updated:

22nd August 2024

How our waste collection services work

How our rubbish and recycling services work if you're new to the borough

How household waste works 

Most households have a fortnightly household waste collection from black bins. Find out when your bins and waste will be collected
A few households are on a weekly blue bin bag collection. Find out more about how to order and collect bags if you're a new resident.

How recycling works - green bags

  • The council provides green waterproof recycling bags for each residence to dispose of recycling
  • Residents can put out as many recycling bags as they can fill with items we collect at the kerbside - See what to put in recycling bags
  • Extra green recycling bags can be collected from a local hub
  • Bags must be sealed at all times to make sure all recycling stays dry
  • All items must be placed loose (not in plastic bags) in the bags
  • Wash and squash items like bottles and tins to make the most of the space in your bags
  • Rinse out tins and bottles to keep the bags clean and stop smells
  • We collect your recycling from your green bags every other week, on the weeks when we don’t empty your wheeled rubbish bin. Find out when your bins and waste will be collected.

How garden waste works - brown bin or brown sack

How food waste works 

  • To find out what to put in your bin and where to put it food waste collections page 
  • The council provides a small indoor food waste caddy for your kitchen, and a larger lockable black food outdoor waste bin to put out for collection
  • Residents in flats can put their food waste into the larger red wheeled bin, in the bin store
  • Food waste bins can be collected from a local hub
  • Food waste is collected every week at the same time we collect your rubbish and recycling
  • Only put food waste in the caddy - no packaging
  • You can line you bin with any plastic bags such as bread bags and carrier bags, along with food waste bags or newspapers
  • We'll only collect food waste and oil (in a plastic bottle) from the outdoor food waste containers

Download our Household Waste Service Standards

(PDF 586KB)

Download an Easy Read guide to how we will collect your waste from August 2024

(PDF 662 KB)

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