Last updated:
15th May 2024
Applying for help from the hub
Referral criteria
One or more of the following criteria should apply to the child or young person being referred:
- Experiencing mild to moderate emotional well-being challenges.
- Needs assistance with non-urgent emotional and mental health issues, typically suitable for intervention within 6-8 sessions.
- Living in a property which pays council tax to Wokingham Borough Council (this can be checked on the UK Government website)
The hub will communicate through email, to avoid these going into your junk folder please add the following address: emotionalwellbeinghub@wokingham.gov.uk to your email address book.
Where it is appropriate referrals will be shared our NHS colleagues in Primary Mental Health Team 4 Youth (PMHT4Y). Following an assessment the PMHT4Y may provide further signposting or direct to another part of NHS. This is a not an alternative route to obtaining a diagnosis or medication support.
Consent
Consent has to be given from:
- A young person who is age 12 years and above - if consent is not given then a referral can not progress
- Parents or carers with legal responsibility of children up to 16 (for young people with special educational needs and disabilities it is up to the age of 25)
A young person age 16 and over can self-refer.
If parent or carer consent is not provided professionals should consider contacting either the setting safeguarding officer or reporting concerns to the councils child protection team.
What it means to give your consent
By consenting, parents, carers or young person are agreeing:
- To storage of relevant data on appropriate database(s)
- The transfer and sharing of information between Wokingham Borough Council, NHS, appropriate professionals where relevant to the referral
- That the referral can be discussed with professionals where relevant: i.e. case discussion or allocation meetings (i.e. Emotional Wellbeing Forum, triage), to obtain further information to best support the referral management
- That disclosures which raise a safeguarding concern will be escalated as appropriate.
How your personal data is stored
Read the Wokingham Borough Council's and Berkshire Healthcare NHS Foundation Trust privacy notices for information about how each organisation collects, uses your personal information and how long they keep it for in line with General Data Protection Regulation (GDPR):
We are unable to accept urgent or emergency referrals or queries.
- Call 999 if you are concerned that there is a risk to the life of a child or young person
- Urgent or crisis support visit the Berkshire Healthcare NHS Children, Young People and Families services website.
If a disclosure is made in the referral which raises a safeguarding concern, it will be shared with the appropriate team, except in cases where it is relevant to the referral and being supported via other sources.
If consent given and referral criteria met, complete the hubs referral form.
Complete Emotional Wellbeing Hub referral form
If you need to submit supporting information send it to the hubs email address below.
You will receive an initial response within 5 working days, which will include a copy of the form.
Support to complete form
If you are unable to access or complete the referral form, please contact the Emotional Wellbeing Hub or ask your child's school for support.
