Christmas and New Year opening hours confirmed

Wokingham Borough Council has announced its office opening hours for the Christmas and New Year period.

You can report a problem to us during the festive period via our website, including missed collections or an emergency incident. The emergency out-of-hours telephone number during this period is (0800) 212 111. Social services emergencies out-of-hours telephone number is 01344 351999.

The telephone number for reporting out-of-hours repairs to council properties is (0800) 515 287 for general repairs. Calls will be managed by the council’s out-of-hours call centre and passed to the appropriate contractor. The number for heating repairs is (0800) 389 8789 and this number is only available during office hours.

In a mental health emergency, please call 999. If it is urgent but not an emergency, the Berkshire Healthcare NHS Foundation Trust Crisis Resolution Home Treatment Team is available 24 hours a day, seven days a week and can provide advice, assessment and support for all ages and conditions to help you avoid going into hospital. For help, call (0800) 1299999.

Waste and recycling

To give our crews a well-deserved break, the regular waste and recycling collection dates in Wokingham Borough will be adjusted temporarily during the Christmas and New Year period. Residents are urged to check the revised collection schedule on the council’s website before putting out their waste and recycling during this time.

In addition, our crews will be working on three Saturdays (30 December, 6 January and 13 January) and having an earlier start at 5.30am. Residents are advised to put out their waste the night before to avoid being missed.

Libraries

Wokingham, Lower Earley and Twyford libraries will all be closed on bank holidays. Woodley Library will be closed on bank holidays, as well as Sunday 24 and Sunday 31 December. All other libraries will be closed from Sunday 24 December to Monday 1 January, except for Finchampstead Library, which will be closed from Saturday 23 December to Monday 1 January.

During the rest of the festive period, libraries will be open during normal branch hours. Ebooks, newspapers, magazines and music streaming will be available via the council’s website. Further details on opening times and other library services can be found on the council’s website.

Get updates to your inbox twice a week