1. What key software applications does the Authority use for:
a) ERP and Finance: Aggresso
b) HR and Payroll: Agresso Business World
c) Social Care: Mosaic
d) Elections: Civica Xpress
e) Planning: Civica APP
f) Waste Collection: Dynamics 365
g) Council Tax: Iworld (Northgate)
h) Licensing and Compliance: Civica APP (known as Flare)
i) Parking: Imperial ICES 3Sixty software for Enforcement and Flowbird ticket machines for parking payments with RingGo as our telephone payments provider for parking.
j) Food Hygiene: Civica APP (known as Flare)

2. Are there any other key software applications that the Authority uses and puts into escrow?
None at present.

3. Within the Authority is there a policy to move towards hosted solutions?
None at present.

4. Is there a generic contact e-mail enquiry address or contact person that deals with escrow at the Authority?
None at present.