1. I would like to know the number of complaints sent by parents to the council about primary and secondary schools in 2023 and 2019
I would like a breakdown of the phase (primary, secondary) and the complaint type. If the breakdown by type of complaint exceeds the threshold, please just provide the other information I've requested

1. I would like to know the number of complaints sent by parents to the council about primary and secondary schools in 2023 and 2019
I would like a breakdown of the phase (primary, secondary) and the complaint type. If the breakdown by type of complaint exceeds the threshold, please just provide the other information I've requested
The council does not manage complaints made by parents about schools. Each school will have their own complaints policy in place for managing, investigating, and responding to concerns raised about operations within the school.

Where the council receives any complaints about schools, we would re-direct these as appropriate.