Repairs & Maintenance and Gas Servicing & Repair

1. Do you own your own Council housing stock?
Yes

Housing Stock Details
2. Approximately how many dwellings do you have?
As an approximation of the number of current dwellings
HRA 2527
Leasehold 186
Temp 82
Total 2795

3. If known, approximately many response repairs do you undertake per year?
Average number of repairs jobs created annually 9,500.

4. If known, approximately gas services to you undertake per year?
2618

5. Do you have a combined Repairs and Gas contract? (i.e. one contractor that undertakes both building repairs and gas servicing)
No

Repairs and Maintenance Contract Delivery
6. Who undertakes your main repairs and maintenance contract?
• Name of external provider(s) and address: Reading Borough Council (RBC), Civic Offices, Bridge Street, Reading, Berkshire, RG1 2LU - Note: Our Responsive Repairs & Maintenance Agreement is currently out to tender.

7. What is the contract model for the repairs and maintenance contract?
Schedule of rates

Gas Contract Delivery
8. Who undertakes the gas contract?
• Name of external provider(s) and address: Swale Heating, Eurolink Industrial Estate Sittingbourne Kent ME10 3SA

9. What is the contract model for the gas contract?
3-star service

Budgets
10. Approximately how much is your annual budget for 2024/2025
• Revenue Repairs and maintenance (general): £1.3m
• Revenue Gas servicing & repairs: £493,680
• Capital expenditure (repairs and maintenance and gas): Gas £500,000

11. Who is the main contact for your Repairs & Maintenance contract? Name, job title and email: Senior Specialist Repairs & Maintenance – Helen Buck (Surveying Manager – Maintenance & Projects) Helen.Buck@wokingham.gov.uk

12. Who is the main contact for the Gas Servicing & Repairs contract? Name, job title and email: Building Compliance Manager – Ellen Coombes – (Building Compliance Manager) Ellen.Coombes@wokingham.gov.uk

13. Would you be willing to discuss your maintenance service delivery further with us?
WBC is currently going through a tender process for this area of work which precludes us from being able to respond to your question at this time

14. Would you like to receive an anonymised copy of the results of this survey?
Yes

If you currently have Inhouse service delivery
15. How many years have you had an inhouse repairs and/or gas service? N/A

16. Who undertook repairs and/or gas prior to the service being inhouse? N/A

17. What was the contract model for the repairs and/or gas contract prior to the service being inhouse? N/A

18. What was the main driver behind the service being brought inhouse? N/A