1. Do you have a Car Parking Permitting System:Yes
a) If Yes:
• Who is the provider: NSL Apply
• When were they appointed: NSL are our contracted parking service provider, and we moved to their permit system in September 2023. Prior to this we used Imperial Permit Smarti via the NSL contract.
• When does the agreement come up for renewal: The NSL contract is up for renewal in Oct 2026
• How many Permits do you issue: Approx 1,100 permits per annum
• Each Year: yes
• Across the life of the Agreement: approx 10,000 permits across the life of the contract
• Is this provided as a Software as a Service (SaaS): Yes
• If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other: N/A
b) If No:-
• How do you manage your car parking permits? N/A

2. Do you have a Car Parking Enforcement System: Yes
a) If Yes:
• Who is the provider: NSL
• When were they appointed: NSL are our contracted parking service provider, and we moved to their Processing system in September 2023. Prior to this we used Imperial 360 via the NSL contract.
• When does the agreement come up for renewal: The NSL contract is up for renewal in Oct 2026
• How many PCNs do you issue: Approx 34,000 per annum
• Each Year: Yes
• Across the life of the Agreement: approx 200,000
•Is this provided as a Software as a Service (SaaS): Yes
•If No, how is the Service procured e.g., Annual Licence,  Fee per Permit and/or other
b) If no:-
• how do you manage car park enforcement? N/A

3. Do you have a Car Parking Mobile App Yes
a) If Yes:
• Who is the provider: RingGo via contract with NSL
• When were they appointed: 2017 when the council took on CPE.
• When does the agreement come up for renewal: The NSL contract is up for renewal in Oct 2026
• How many Parking Transactions do you process each year through the Parking App: Approx 656,000 transactions
• How much revenue did you generate through the Parking App. During the last financial year (2023/2024): £1,452,650. Average transaction fee £2.20.
b) If no:
•Are you intending to engage with a mobile app in the near future. N/A

4. Are you planning to be part of the National Parking Platform
We have shown an interest but not finalised any agreement at this time.