1. Please could you provide the organisational structure charts (including names, job title, email address & contact numbers for the following teams please:
• Revenues and Benefits: R&A
• Financial Assessments: ASC
• Income Maximisation: R&A
• Homelessness: P&G
• Adult Social Services: ASC
• Mental Health and Wellbeing: ASC/CS
This may also include commissioning teams covering the following job titles:
Director, Assistant Director, Head of Service, Service Manager / Senior Managers.
It would be very interesting to know the following information for these teams:
The council only holds a structure chart for Tier 1 (Chief Executive) to Tier 4 (Heads of Service). We have included above the directorates in which each of the requested teams sit. The structure chart is attached.

2. How often do these teams carry out training within their departments to ensure they are up-to-date with their areas (legislative, procedural and soft skills)?
As required and varies between teams.

3. Does the training take place in-house or is this delivered by external companies?
Both in house and external.

4. Is there a system in place where they can access up-to-date information/documents?
The council uses an Intranet HR Hub on sharepoint that staff can access information.

5. How much is spent annually on training and any system to store policies/documents for these departments?
WBC do not hold budget information for individual team spend, WBC hold a training budget (c.£80k).
As per answer to Q4 the Council uses an Intranet HR Hub on SharePoint that staff can access information. The Sharepoint software tool is part of our Enterprise Agreement~ Microsoft Volume Licensing. It is not possible to discern the relevant SharePoint-only annual spend from the total Enterprise Agreement.