I am conducting research on the technology used by councils to take payments from users of their online services. Please could you advice me of:

1. What system do you use to take online payments from service users, and who supplies it?
Heycentric

2. When did you start using this system?
Heycentric Nov 2022

3. When does the contract end for this system?
31/03/2025

4. What is the annual cost of the system?
£7,008.00

5. Where is the system hosted? Please specify if it is hosted by the council in its own data centre, hosted by the council in its own cloud environment (such as AWS or Azure), hosted by the supplier as a discrete instance, or hosted by the supplier as a true software as a service
Heycentric is hosted by supplier

6. How does the system integrate with the other elements of your online service delivery platform?
Via end of day files