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I am writing to request information under the Freedom of Information Act 2000 regarding missed bin collections in Wokingham Council for both household and commercial waste. Please provide the following information:
1. Total number of missed bin collections reported each month for the past 12 months, (March 2024 - March 2025, or nearest available), broken down by:
o Household waste
o Recycling waste
o Food waste
o Garden waste
o Commercial waste
(Where each is possible, if a collection type for a specific waste type isn’t provided, please note this.)
2. Reasons recorded for missed collections, if available (e.g., vehicle breakdowns, staffing issues, blocked access).
3. Whether a return collection was scheduled and completed
4. Response times and actions taken to resolve above issues.
If possible, please provide this data in an electronic spreadsheet format (CSV or Excel).