Please provide:

1. Number of employees
Wokingham Borough Council currently have a staff headcount of 1432.
Includes staff on the following contracts: Permanent, Fixed Term, Apprentice, Apprentices on Permanent contracts, Staff seconded into a role.
Excludes: Casual Workers, Agency Workers, Traded/Partner Workers, Consultants & Suppliers, Students, Volunteers, Staff seconded out of a role.
However, including all of the above, there are 2252 staff.

2. Number of IT staff
36 in post.

3. Current ITSM solution
Hornbill.

4. Cloud or on-premise
Cloud.

5. If on-premise, do you have a cloud migration strategy?
Not applicable.

6. If yes, please share more details, including budget allocation
£26,330.40 is annual budget allocation

7. Number of licenses
75.

8. Length of contract
12 months.

9. Contract expiry date
21/06/2024.

10. Contract review date
21/03/2024.

11. Annual cost of contract
£26,330.40

12. Total cost of contract
£26,330.40

13. Person responsible for the software and their contact details
Glynn Davies, Head of IT. Glynn.Davies@wokingham.gov.uk

14. Person responsible for any future projects on reviewing or replacing the software and their contact details
Glynn Davies, Head of IT. Glynn.Davies@wokingham.gov.uk