Please can you provide me with the following information with regards to your Private Sector Housing Standards Case Management Software:

1. The Head/Manager responsible for Housing Standards, their contact details including their job title, email address and telephone number.
Emma Choules, Services manager, Residential and Environmental 0118974600 emma.choules@wokingham.gov.uk

2. What Case Management Software do you use for Private Sector Housing Standards, i.e. Idox, Civica, Arcus?
Civica

3. If you use a specific software, how long is the contract for and what is the value of the contract?
Please find below a link to the WBC Contracts Register, which is publicly accessible via WBC website. You should be able to locate most of the requested information:
https://procontract.due-north.com/ContractsRegister/