Request ID
15373
Date Received
Date Resolved
Details

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Resolution
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Notes
Date

The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.
• Enterprise Resource Planning Software Solution (ERP):
• Primary Customer Relationship Management Solution (CRM): For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.
• Primary Human Resources (HR) and Payroll Software Solution: For example, iTrent, ResourceLink, HealthRoster; software of this nature.
• The organisation’s primary corporate Finance Software Solution: For example, Agresso, Integra, Sapphire Systems; software of this nature.

1. Name of Supplier: Can you please provide me with the software provider for each contract?
2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
ERP – Business World On (Agresso)
CRM – Microsoft Dynamics
Primary HR and Payroll – Business World On (Agresso)
Primary Corporate Finance Software – Business World On (Agresso)

3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts.
5. Annual Spend: What is the annual average spend for each contract?
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
ERP – Business World On (Agresso). Annual cost £85931.91, renewal date 31/10/2022, Agresso Support, Maintenance and Technical Support (BWO business world on) - rolling contract
CRM – Microsoft Dynamics. Annual cost £715,719.2. renewal date 31/03/2024. Multiple Enterprise Agreement licences
Primary HR and Payroll – Business World On (Agresso). Annual cost £85931.91, renewal date 31/10/2022, Agresso Support, Maintenance and Technical Support (BWO business world on) - rolling contract
Primary Corporate Finance Software – Business World On (Agresso). Annual cost £85931.91, renewal date 31/10/2022, Agresso Support, Maintenance and Technical Support (BWO business world on) - rolling contract

4. Number of Users/Licenses: What is the total number of user/licenses for this contract?
Business World On (Agresso): 2144
Microsoft Dynamics: 90

7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
ERP – Business World On (Agresso): 30/09/2016
CRM – Microsoft Dynamics: 01/04/2019
Primary HR and Payroll – Business World On (Agresso): 30/09/2016
Primary Corporate Finance Software – Business World On (Agresso): 30/09/2016

9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
ERP – Business World On (Agresso): 31/07/2022
CRM – Microsoft Dynamics: 31/12/2023
Primary HR and Payroll – Business World On (Agresso): 31/07/2022
Primary Corporate Finance Software – Business World On (Agresso): 31/07/2022

10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
Glynn Davies
Head of IT, IMT - Digital and Change
Email: glynn.davies@wokingham.gov.uk

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