I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to any Digital rent collection solution / Income Analytics product the Council are using to prioritise rent arrears cases. The details we require are:

1. What is the name of the supplier or product currently under contract?
Mobysoft

2. What are the contractual performance KPI’s for this contract?
Provide a prioritised case list of rent arrears cases that require contacting

3. Actual spend on this contract/framework (and any sub lots / optional modules), from the start of the contact to the current date.
£253,000

4. Start date & duration of framework/contract?
03.04.2020, has been extended once due to end April 2025

5. Could you please provide a copy of the service specification given to all bidders for when this contract was last advertised?
N/A

6. Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
12 months

7. Has the decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
No decision yet, talks ongoing

8. Who is the senior procurement officer, name, job title and contact details, responsible for this contract?
N/A

9. Who is the senior officer, name, job title and contact details, (outside of procurement) responsible for this contract?
Harrison Wilks, Housing Income Service Manager, Harrison.Wilks@wokingham.gov.uk