Please can you provide me with the following information;

1. The contact details for the Council Tax department at the council:

a) The direct telephone number and options required to speak to a Council tax agent at the council
0118 974 6000 select council tax via options.

b) The days and times the phone line are open
09:00-17:00, Monday - Friday, excluding Bank Holidays.

c) The email address
ctax@wokingham.gov.uk.

d) A link to any online contact form
There is not a online contact form specifically for council tax general queries. Ways to contact the Council are available here: https://www.wokingham.gov.uk/contact-us/

e) The name of the person who manages the department and their direct email address
Service Manager is Andrew Kupusarevic Head of Income and Assessments, Andrew.Kupusarevic@wokingham.gov.uk.

f) Confirm which boroughs your council administers and if they work together or combine administration with other councils.
Wokingham Borough Council.

g) Please also advise if is it your policy to automatically award class B if your council has a housing association registered as a charity, and they meet the criteria or do you require an application to be issued for each change of occupation?
For new housing associations we would require an email application and supporting evidence then automatically going forward the exemption would be applied (subject to regular review of status).