1. How many phone calls and online contacts did your local authority receive about anti-social behaviour from 1st October 2020 to 30th September 2021? Please provide separate figures for phone calls and online contacts. We have received approx. 399 contacts relating to Anti-Social Behaviour, we do not record how the contact is made.

2. Of these (giving answers for phone and online contacts):
a) How many led to no action (no action means none of the actions in points b to e in the list below were taken)? We do not report on this
b) How many were resolved at the time of contact by a call handler, or online at the time of contact by a member of staff on Live Chat? We do not report on this
c) How many led to a member of staff being sent out? We do not report on this
d) How many led to a member of staff making contact with the complainant or the person being complained about after the call or contact, but not visiting in person? We do not report on this
e) How many were referred to another agency such as the police or a housing association (either by the council making the referral, or advising the complainant to make contact with the other agency themselves)? Approximately 170 were either referred or needed another agencies involvement.