See answers to previous information requests

I am writing to request information under the Freedom of Information Act 2000. The purpose of this request is to gather data on complaints received by your council regarding the state of gardens. Specifically, I am seeking information on the following:

1. The total number of complaints received by the council about residential gardens for each of the past five years from 2020 to 2024.

2. If held, a breakdown of these complaints by category, indicating the nature of the complaint (e.g., maintenance issues, dog fouling, safety concerns, rubbish complaints, overgrown, unsightly etc.)

3. If held, any actions or measures taken by the council to address these complaints.

I am writing to request information under the Freedom of Information Act 2000. The purpose of this request is to gather data on complaints received by your council regarding the state of gardens. Specifically, I am seeking information on the following:

1. The total number of complaints received by the council about residential gardens for each of the past five years from 2020 to 2024.
• Our Waste collections complaint data:
2020-21 3
2021-22 10
2022-23 3
2023-24 (March) 7
2024 (April – December) 16

• Our ASB team have had the following number of garden complaints
2020: 34
2021: 40
2022: 53
2023: 48
2024: 59

2. If held, a breakdown of these complaints by category, indicating the nature of the complaint (e.g., maintenance issues, dog fouling, safety concerns, rubbish complaints, overgrown, unsightly etc.)
Please see attached spreadsheet in relation to our ASB team

3. If held, any actions or measures taken by the council to address these complaints.
Please see attached spreadsheet in relation to our ASB team