Last updated:
8th August 2023
See answers to previous information requests
How to search
- Select a year and/or a month from the drop down list
- Type a subject into the 'Subject keyword(s):' search (Optional)
- Click 'Search' button
Alternatively click 'View' to browse through all received requests.
This search is for our information requests from September 2020 onward. You can also visit our previous Disclosure Log to see requests received before this period.
Council Tax
See notes
1. Between 6th April 2023 and 5th April 2024, what guidelines did you follow when setting arrangements for constituents to pay Council Tax arrears?
a) The Council Tax (Administration and Enforcement) Regulations 1992: Yes
b) The Council Tax (Administration and Enforcement) (Wales) Regulations 1998: No
c) The National Standards for Enforcement Agents: Yes
d) Local Council Tax Support Schemes: Yes
e) Income and Expenditure Assessments: Yes
f) Flexible Payment Arrangements: Yes
2. Between 6th April 2023 and 5th April 2024, what industry standard tools did you use when assessing an individual’s ability to repay Council Tax arrears?
a) Income and Expenditure Forms: Yes
b) Budgeting Software: Yes
c) Affordability Assessments: Yes
d) Credit Reference Agencies: Yes
e) Debt Advice Services: Yes
f) Legal Proceedings: Yes
3. Between 6th April 2023 and 5th April 2024, what % of Council Tax was:
a) Paid on time? We cannot provide this information. Not able to report on this level of detail.
b) Paid after internal chase activities? We cannot provide this information. Not able to report on this level of detail.
c) Collected by an enforcement agent? The amount collected by enforcement agents in 2023/24 represents approx. 0.45% of the Council Tax collectible debit for the 2023/24 financial year.
4.
a) How much did you spend on collecting Council Tax arrears between 6th April 2023 and 5th April 2024?
b) Can you also state the cost per method:
i. Internal chase activities: We are not able to report on this level of detail
ii. Enforcement agent: No cost
5. Do you have your own internal enforcement department?
No
6. Between 6th April 2023 and 5th April 2024, did you use a benefits calculator to help residents in arrears maximise their income? If so, which tool? Yes - entitledto
7. Between 6th April 2023 and 5th April 2024, did you use attachment of earnings for constituents to pay Council Tax arrears? Yes
