Last updated:
8th August 2023
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Social care charges and enforcement
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I am requesting the following information under the Freedom of Information Act, relating to social care charges and debt enforcement for users of social care in non-residential care settings:
1. How many individuals received non-residential social care services, broken down into the following financial years: 2021/22 and 2022/23?
• 2021/22 - 1,948
• 2022/23 - 2,051
2. How many people were charged for care and support in non-residential settings, broken down into the following financial years: 2021/22 and 2022/23?
• 2021/22 – 708
• 2022/23 - 783.
3. How much money in total did the Local Authority receive from social care charging from non-residential care services, broken down into the following financial years: 2021/22 and 2022/23?
• 2021/22 - £2,353,939
• 2022/23 - £2,518,399
4. How many individuals, since 1 April 2021 to date, have had debt management procedures commenced against them for non-payment of non-residential social care charges (i.e. any escalation in debt recovery, e.g. automated reminders, letter before action and referral to debt collection agency)?
• 1,103 individuals
5. How many individuals, since 1 April 2021 to date, have been referred to debt collection agencies for non-payment of non-residential social care charges (this should be a subset of the question 4 figure, as question 4 includes these cases as well as lower level actions)?
• 4
6. How many individuals have had court proceedings commenced against them relating to non-payment of non-residential social care charges, since 1 April 2021 to date? Please specify how many of these are probate cases.
• 0. No court proceedings for non-residential since 01/04/21