See answers to previous information requests

I would like to make a formal request under the Freedom of Information Act 2000 for specific information related to your Highway Development Control services. We are interested in supporting highway authorities with their Section 278 and Section 38 works under the Highways Act 1980. To better understand the current landscape and explore potential collaboration opportunities, we kindly request the following information:

1. The total number of outstanding Section 278 and Section 38 works applications currently under your authority's review.
40.

2. The average or approximate processing times for Section 278 and Section 38 works applications, including the time taken for approvals.
20 months.

3. The average or approximate approval rates for Section 278 and Section 38 works applications in the last 12 months.
9 months.

4. The contact details (names, positions, and email addresses) of key personnel responsible for managing Section 278 and Section 38 works within your authority.
We don’t log this information.

5. Details of the fees and charges associated with Section 278 and Section 38 works approvals.
The information is listed on the Wokingham Borough Council website under fees and charges.

6. Any available performance metrics related to Section 278 and Section 38 works, such as processing times, compliance rates, and customer satisfaction levels.
We don’t log this information.

7. Summary/bullet point information about any challenges faced by your authority in managing Section 278 and Section 38 works.
Lack of Bonds delay signing of agreements