Last updated:
8th August 2023
See answers to previous information requests
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This search is for our information requests from September 2020 onward. You can also visit our previous Disclosure Log to see requests received before this period.
External systems and costs
See notes
1. Can you provide a list with names of all external systems used by the council such as payments (online, over the phone) , finance system (is it cloud based?), HR (e.g staff management for timesheet, annual leave etc) , payroll (e.g monthly payroll) etc
Heycentric.
BWO.
2. Please list respective services areas against each system
Heycentric: Citizen Payments.
BWO: Finance Systems, HR, and Payroll.
3. Cost of implementation
Heycentric: £7,550.00
BWO (Earliest Unit4 purchase order showing on system includes Support and Maintenance & Technical Support): £72,179.84
4. Annual service costs
Heycentric Year 2: £7,008.00
BWO 2022/23: £96,071.86
5. Any assessment or review been carried out into the effectiveness of the system
This would be considered and reviewed annually for each system.
