Last updated:
30th December 2024
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Procurement status and plans for Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring solutions
See notes
Under FOI please provide the following information relating to how the Council rosters its staff and / or monitors the service delivery, for the adult social care services it is responsible for:
1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):
a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:
i. 2023/2024: No
ii. 2024/25: No and if so when: Not applicable
b) via which procurement route, and; Not applicable
c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus; Not applicable
d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent? Not applicable
2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution and if so can the Council please:
a) advise the supplier, and name of the solution, as well as; Not applicable
b) the current expiry date of the contract under which it is purchased? Not applicable