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30th December 2024

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Highways General Enquiry system / webpage forms

Request ID
16696
Date Received
Date Resolved
Details

See notes

Resolution
See notes and files
Notes
Date

Can you confirm the following information in respect of the Highways General Enquiry system / webpage forms (https://our.wokingham.gov.uk/services/highways-general-enquiry) for enquiries raised in the period 01/01/23 to 28/02/23 inclusive;

1. How many enquiries have been raised by Wokingham Borough Council residents / members of the public?
527

2. How many enquiries have been raised by Councillors / Wokingham Borough Council staff?
80

3. For each category of enquirer above, how many have been responded to within the 10 day SLA?
*10 working days: Total 378 = 48 (council) + 330 (public)

4. For each catergory of enquirer above, how many issues have been resolved within 28 days?
*28 working days: Total 495 = 76 (council) + 419 (public)

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