Last updated:

8th August 2023

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Housing officers

Request ID
16551
Date Received
Date Resolved
Details

See notes

Resolution
See notes
Notes
Date

1. Using the definition of the proportion of housing officers who leave your organisation as a percentage of total housing officers at your organisation, please provide the turnover of housing officers for the following years:

By 'housing officer', I mean someone who is a front line worker, assigned to a certain number of tenants and with whom tenants raise any issues/concerns they have. If the council doesn't use a patch based approach, someone who deals with housing related complaints or queries from tenants and updates tenants on housing applications (for example). Please can the information be based only on housing officers who leave by the reason of resignation.

a) January 1 2017 to January 1 2018: 16.67% (1 of 6 left)
b) January 1 2018 to January 1 2019: 40% (2 of 5 left)
c) January 1 2019 to January 21 020: 20% (1 of 5 left)
d) January 1 2020 to January 1 2021: 0% (0 of 4 left)
e) January 1 2021 to January 1 2022: 0% (0 of 4 left)
f) January 1 2022 to January 1 2023: 0% (0 of 4 left)

2. How many housing officers have resigned from your organisation before serving six months in the role between January 1 2017 and January 1 2023.
Zero.

3. How many housing officers have resigned from your organisation before serving 12 months in the role between January 1 2017 and January 1 2023.
Two.

4. Could you please provide a breakdown of the two above figures per year.
a) January 1 2017 to January 1 2018: 0 left the organisation before serving 6 months in the role, 0 left the organisation before serving 12 months in the role.
b) January 1 2018 to January 1 2019: 0 left the organisation before serving 6 months in the role, 2 left the organisation before serving 12 months in the role.
c) January 1 2019 to January 21 020: 0 left the organisation before serving 6 months in the role, 0 left the organisation before serving 12 months in the role.
d) January 1 2020 to January 1 2021: 0 left the organisation before serving 6 months in the role, 0 left the organisation before serving 12 months in the role.
e) January 1 2021 to January 1 2022: 0 left the organisation before serving 6 months in the role, 0 left the organisation before serving 12 months in the role.
f) January 1 2022 to January 1 2023: 0 left the organisation before serving 6 months in the role, 0 left the organisation before serving 12 months in the role.

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