What are your rights?

The Information Commissioner's Office (ICO) website contains comprehensive descriptions of your rights: 

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights in relation to automated decision making and profiling

How can I request a copy of my personal information?

Individuals have a right to request and receive a copy of personal information that we hold about them. A representative, e.g. a parent, may have the authority to submit a request on behalf of another.

In some cases you may not be entitled to all your information as there may be exemptions in the law, but you will be informed if this is the case.  Send us a request for personal information.

What if the data you hold about me is incorrect? 

It is important that the information we hold about you is accurate and up to date.



If a specific service area holds the information you want to be corrected, you should contact them directly. If you are unsure, or want information deleted or restricted, please contact the Data Protection Officer by email information.security@wokingham.gov.uk who will be able to process the request. 

How do I complain about how you process data?

Wokingham Borough Council strives to meet the highest standards when collecting and using personal information. Complaints are taken very seriously and individuals are encouraged to bring and issues to our attention. To do this, either email or write to:

Stuart Bignell, Data Protection Officer

Wokingham Borough Council

Shute End Civic Offices

Wokingham

Berkshire

RG40 1BN



Telephone: 0118 974 6000

Email: information.security@wokingham.gov.uk



Additionally individuals have a right to complain to the Information Commissioner. The contact details are: 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF



Telephone: 0303 123 1113

Email: casework@ico.org.uk

Visit the Information Commissioner's Office (ICO) website