Last updated:
5th July 2023
Commercial noise complaint
Commercial noise nuisance and construction site noise
Understanding 'commercial noise'
Noise, dust, odour, and smoke nuisances can occur from commercial premises or construction sites from time to time.
Considerate Construction Guidelines state that noisy building work should only take place between 8 am and 6 pm on weekdays and 8 am and 1 pm on Saturdays; never on Sundays or Bank Holidays.
For larger construction sites and in sensitive locations, specific hours of work will have been set at the planning application stage.
DIY is different and can be done at any time, unless it is a major construction project, such as an extension, which would require Building Regulations certification.
Construction work which is not noisy can be done at any time.
What you can do
- Inform the site manager directly and give a reasonable length of time for them to rectify the situation
- Repeat concerns should be reported directly to the site management company’s head office using their complaints procedure
Additional help
If you need more information or assistance send us an email to asb@wokingham.gov.uk
You will be required to correctly identify the source of the nuisance and provide full details of what has occurred, including the times and locations where it happened.
