Last updated:
8th August 2023
See answers to previous information requests
How to search
- Select a year and/or a month from the drop down list
- Type a subject into the 'Subject keyword(s):' search (Optional)
- Click 'Search' button
Alternatively click 'View' to browse through all received requests.
This search is for our information requests from September 2020 onward. You can also visit our previous Disclosure Log to see requests received before this period.
Parking systems
See notes
1. Do you have a Car Parking Permitting System:Yes
a) If Yes:
• Who is the provider: NSL Apply
• When were they appointed: NSL are our contracted parking service provider, and we moved to their permit system in September 2023. Prior to this we used Imperial Permit Smarti via the NSL contract.
• When does the agreement come up for renewal: The NSL contract is up for renewal in Oct 2026
• How many Permits do you issue: Approx 1,100 permits per annum
• Each Year: yes
• Across the life of the Agreement: approx 10,000 permits across the life of the contract
• Is this provided as a Software as a Service (SaaS): Yes
• If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other: N/A
b) If No:-
• How do you manage your car parking permits? N/A
2. Do you have a Car Parking Enforcement System: Yes
a) If Yes:
• Who is the provider: NSL
• When were they appointed: NSL are our contracted parking service provider, and we moved to their Processing system in September 2023. Prior to this we used Imperial 360 via the NSL contract.
• When does the agreement come up for renewal: The NSL contract is up for renewal in Oct 2026
• How many PCNs do you issue: Approx 34,000 per annum
• Each Year: Yes
• Across the life of the Agreement: approx 200,000
•Is this provided as a Software as a Service (SaaS): Yes
•If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other
b) If no:-
• how do you manage car park enforcement? N/A
3. Do you have a Car Parking Mobile App Yes
a) If Yes:
• Who is the provider: RingGo via contract with NSL
• When were they appointed: 2017 when the council took on CPE.
• When does the agreement come up for renewal: The NSL contract is up for renewal in Oct 2026
• How many Parking Transactions do you process each year through the Parking App: Approx 656,000 transactions
• How much revenue did you generate through the Parking App. During the last financial year (2023/2024): £1,452,650. Average transaction fee £2.20.
b) If no:
•Are you intending to engage with a mobile app in the near future. N/A
4. Are you planning to be part of the National Parking Platform
We have shown an interest but not finalised any agreement at this time.