See answers to previous information requests

I would like to request the following information regarding complex home care packages for adults aged 18+, except for questions 1, 2, 4 and 7 where information is required for both adults aged 18+ and children aged 0-18 years old.

For clarity, adults and children receiving complex care have substantial and ongoing healthcare needs, which require additional support to manage their symptoms. These can be the result of chronic illness, disabilities or following hospital treatment.

Home care refers to packages of care delivered in the individuals’ own homes (not in care homes or residential facilities).

Please provide data for the following financial years: 2019/20, 2020/21, 2021/22, 2022/23 and 2023/24 (projected) except questions 5 and 6 which require a current snapshot (instead of projections for 2023/24), and question 7 which only requires data for 2022/23. If any data for 2022/23 is not available, please provide budgeted figures for the year or the latest snapshot data that is available.

1. Please could you supply the name, email address and telephone number of the commissioner with responsibility for packages of complex home care for:
a) adults aged 18+: jenny.lamprell@wokingham.gov.uk
b) children aged 0-18 years old: Complex home care packages for children are not procured via our Commissioning Team.

2. Please provide the number of people in receipt of complex home care packages (all active packages during the year including those which started prior) for
a) adults aged 18+:
N.B. For those aged 18+, complex home care is not a reportable service type held within our system. Since late 2021-22, some of our Supported Living packages have been designated as complex packages, but these tend to be delivered to service users in a specialist supported living setting. All answers given for the cohort aged 18+ relate to these people.
3 people aged 18+ in 2021-22,
8 people aged 18+ in 2022-23,
11 people aged 18+ in 2023-24
b) children aged 0-18 years old:
2019/2020 – 4 children;
2020/2022 – 4 children;
2021/2022 – no children;
2023/2023 – 4 children;
2023/2024 – 2 children

3. Please provide the total number of complex home care hours delivered for adults aged 18+.
Unable to report hours delivered.

4. Please provide the total gross expenditure on complex home care packages during the year for
a) adults aged 18+:
£30,289 for 18+ 2021-22,
£380,606 for 18+ in 2022-23,
£567,524 in 2023-24
b) children aged 0-18 years old:
2019/2020 - £15,066.01;
2020/2021 - £28,968.34;
2021/2022 - £0.00;
2022/2023 - £8,140.44;
2023/2024 – 61,329.18

5. Please provide the lowest, mean and highest hourly rate for complex home care packages for adults aged 18+ for 2019/20 to 2022/23 as well as a current snapshot.
Unable to provide hourly rates for 18+ cohort

6. Please provide the lowest, mean and highest weekly fee for complex home care packages for adults aged 18+ for 2019/20 to 2022/23 as well as a current snapshot.
Unable to provide hourly rates for 18+ cohort

7. Please provide a list of the 10 providers who received the greatest amount of funding for complex home care packages. Please provide data for the last financial year 2022/23 for
a) adults aged 18+:
For those aged 18+ (please note there are only 7 providers):
Caretech Community Services
Codeko Homes
Network Healthcare Ltd
Optalis
Pathways Care and Support
Radis Community Care
The Link Nursing and Care Agency
i. For each provider, please provide the number of complex home care packages in 2022/23 (all active packages during the year including those which started prior).
Caretech Community Services - 1
Codeko Homes - 1
Network Healthcare Ltd - 2
Optalis - 1
Pathways Care and Support - 1
Radis Community Care - 1
The Link Nursing and Care Agency - 1
ii. For each provider, please provide total expenditure in 2022/23 related to complex home care.
For those aged 18+ (please note there are only 7 providers):
Caretech Community Services - £182,846
Codeko Homes - £9,487
Network Healthcare Ltd - £83,989
Optalis - £2,204
Pathways Care and Support - £12,272
Radis Community Care - £54,466
The Link Nursing and Care Agency - £35,341
b) children aged 0-18 years old:
Childrens Services have advised we are not at liberty to supply the details of the providers being utilised to support complex packages of care for children or to offer an individual breakdown of what we have paid for their respective services.