Last updated:
8th August 2023
See answers to previous information requests
How to search
- Select a year and/or a month from the drop down list
- Type a subject into the 'Subject keyword(s):' search (Optional)
- Click 'Search' button
Alternatively click 'View' to browse through all received requests.
This search is for our information requests from September 2020 onward. You can also visit our previous Disclosure Log to see requests received before this period.
Enforcement Agency Services
See notes
1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs): Marston Holdings Ltd
• Council Tax: Marston Holdings, Bristow & Sutor & Empira
• Business Rates (NDR): Marston Holdings, Bristow & Sutor & Empira
2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs):
2021/22 warrants issued: 809
2022/23 warrants issued: 1,176
2023/24 warrants issued (year to date): 663
(Number of cases where warrants have been issued for parking contraventions)
• Council Tax:
2021/22: 3053
2022/23: 3420
2023/24: 2898
• Business Rates (NDR):
2021/22: 247
2022/23: 194
2023/24: 244
3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs):
The Parking enforcement contract commenced in Oct 2017 and ends in Oct 2026 the contract was for 5 years with 2+2 extensions which have both been awarded.
• Council Tax:
No contract SLA in place ongoing.
• Business Rates (NDR):
No contract SLA in place ongoing.
4. Are your Revenues and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both services e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD): Outsourced to Marston Holdings ltd
• Revenues and Benefits: No
5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
For parking services:
Geoff Hislop - Parking manager
For Council Tax & Business Rates:
Andrew Kupusarevic - Head of Income & Assessments
Becky Mortimer-Browne - Service Manager, Revenues & Recovery
