Sources of support

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For emergencies call 999

In an emergency, call the police on 999.

Speak to the operator if it is safe for you to do so, even by whispering as this will enable them to understand your situation. You may be asked to cough or tap the keys on your phone to answer questions.

Can't talk

If you find yourself in a situation where it isn't safe for you to speak openly, you can still seek and receive help.

• If you are phoning from a landline and the operator can only hear background noises, they’ll transfer your call to the police, even if you don’t speak or answer questions
• If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again
• Calling 999 from a landline automatically gives the police information about your location   
• If you are using a mobile phone press 55 when prompted and your call will be transferred to the police who will be able to assist you without you having to speak. Calling from a mobile, even if you have pressed 55 will not enable the police to track your location