Services you may need

Adult safeguarding

If you don’t feel safe, or if you are concerned about someone's safety and well-being, you might be experiencing a safeguarding issue. Protecting at-risk adults from abuse and neglect is one of the council’s top priorities. Abuse can take many forms such as physical, sexual, financial, psychological, or domestic abuse. Some vulnerable people may become victims of modern-day slavery, human trafficking, or even self-neglect.

For more information about safeguarding, or to report the abuse of an adult, please visit our adult safeguarding page.

Care and nursing homes

If you or your loved one are considering moving to a care home, nursing home, or assisted living facility, visit our care and nursing homes page. There is a range of services available to meet all support needs including:

• Dementia care homes
• Homes for people with learning difficulties and physical disabilities
• Nursing homes
• Residential care homes
• Sheltered housing
• Specialist care homes

See our guide to choosing a care home if you need some help deciding which service you require.

Staying in your own home

If you need support but want to stay in your own home or are caring for someone who doesn’t wish to leave their home, we can help. Care in the home is usually provided by agencies and can help with essential household tasks such as:

• Getting in and out of bed
• Bathing and personal care
• Meal and drink preparation
• Assistance with medication

At-home care can also support people who need companionship or wish to develop their confidence. Visit our information for support at home page for more.

You could also be eligible for a Disabled Facilities Grant to make changes to your home. This grant can be used to make changes such as improving access to rooms and facilities, for example, building ramps, widening doors, and fitting equipment like stairlifts. A Disabled Facilities Grant won’t affect any benefits you get.

Support for carers

A carer provides support for a family member or friend who needs help due to their age, illness, disability, substance abuse, or mental health. Caring can include (but is not limited to) washing and dressing, preparing meals, and housework. You might not realise you are a carer if looking after someone is part of your day-to-day life. If you’d like some support from the council towards your care responsibilities visit the support for carers page or see our directory.

If you’re under 18 and caring for someone, you can visit our young carers page for information.

Care for people with dementia

If you or a loved one has been diagnosed with dementia and need advice or support, see our directory listing for the Dementia Care Advisory Service. The service provides a consistent point of contact and can link you to health and social services when necessary. It also gives service users the opportunity to meet other people with dementia and their carers.

Domestic abuse

If you or a vulnerable adult you know is being abused, or you suspect abuse might be taking place in the home, our domestic abuse pages can help you get support, find information, and report a concern. It's important to remember that there are many different kinds of abuse, and not all of them have outward physical signs. Emotional, economic, or psychological abuse for example may not be as obvious as other kinds of abuse.

Wellbeing services

For activities tailored to different needs, see our page for local exercise and leisure opportunities. There are also services and resources available to you that aim to maintain and improve both physical and mental health, such as support for drug and alcohol dependency, NHS health checks, and suicide prevention. To access these resources, please see our health services and advice page.

Adult Social Care support services

Find out about the services we provide for residents age 18 and over who need extra help because of their age, illness or a disability, on the Adult Social Care support services page.